Xfinity peacock offer not working

At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...

Are you considering canceling your Peacock subscription? While Peacock offers a wide range of content, including popular TV shows and movies, there are several benefits to cancelin...If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to Peacock Premium Plus through Xfinity at this time.****. You can absolutely pay stand alone for Peacock Premium Plus, that would just need to use a separate email than your existing login. You can set that up on our Peacock website at ...Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock …Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.The only option I have is to "upgrade". It is confused by the secondary add-on. When I try to use Peacock, I am limited to just a few things. It has this on the Peacock account screen. "Not Currently Subscribed. You currently have a free sample of Peacock's shows, movies, and streaming channels via your Peacock account.Well, I do/did not - had peacock premium from xfinity and paid $5/month for ad-free, but they read it as premium plus on the account and xfinity only offers premium. That has got to be my problem! However, there was no place to cancel ad-free, so peacock did, but guess what -it DID NOT WORK!

It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.May 23, 2023 ... The offering, available to Comcast Xfinity internet subscribers, will not require any equipment and subscribers will be able to cancel at any ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itFortunately, Xfinity support team has acknowledged the bug where Peacock Premium free offer is not working for some users. Source (Click/tap to view) We have …@Shellyhenik Our team can help you with your Peacock issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.Dec 18, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.

We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …If you have not already signed up for Peacock on our website, you may be able to sign up for Peacock Premium through your Xfinity subscription. Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Follow the instructions in this Xfinity Support article to sign up for Peacock through your Xfinity X1 TV Box or Xfinity Flex streaming TV Box.2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.@XfinityRuben Thank you, the 2nd method, the Peacock Activation Link, worked for me!With the first method, the Xfinity Assistant didn't bring up the banner, nor was there a place to enter anything on the page. I think the key to the 2nd method (for me, at least) was to make sure that I was logged onto my Xfinity account before clicking the …Feb 22, 2024 · Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion. Feb 15, 2023 ... Comcast will no longer offer customers free Peacock ... At the moment, all Comcast Xfinity X1 and Flex ... When he's not writing or appearing as a ...

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The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itI activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of activating Peacock.Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.

Comcast is planning a StreamSaver bundle that offers Peacock, Netflix, and Apple TV Plus for one monthly fee – but not everyone will be able to subscribe. ... Peacock starts …The package will provide a significantly discounted collection of Peacock, Netflix, and Apple TV+ regardless of which internet plan they subscribe to. Xfinity offers multiple internet products; its standard plans on the Xfinity Network and its newer NOW Internet packages for just $30 per month.Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the...Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive Peacock Premium ...As an Xfinity Internet Customers With Gigabit Speeds, you can receive Peacock Premium at no additional cost for two years. No action is required if you’ve previously linked your Peacock account with your X1 or Flex service. And so you should not have to follow the steps for activating, no action should be required.The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). ... I got mine to work by canceling the membership in xfinity double check the email attached to xfinity and resigning up using the xfinity again and my other devices used my ...Support TV & Streaming. Upgrade to and cancel Peacock Premium Plus — Xfinity help. Follow these steps to upgrade to or cancel Peacock Premium Plus online from your …How do I fix issues with slow loading or buffering on Peacock? More 'Using Peacock' Articles. Dedicated help portal to address any issues with device setup, account …

Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free.

Aug 8, 2023 · Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims …Feb 13, 2023 ... A Peacock spokesman confirmed to The Streamable that the service will stop offering free Peacock Premium to new Xfinity subscribers starting in ...Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

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Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ...When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.Peacock is the streaming service from NBCUniversal. It offers over 15,000 hours of content, with hundreds of television series and movies, as well as compelling live and On Demand content across news, sports, late night, and reality. Learn more at peacocktv.com. As an Xfinity customer, you may be eligible for promotional pricing for Peacock ...Support TV & Streaming. Upgrade to and cancel Peacock Premium Plus — Xfinity help. Follow these steps to upgrade to or cancel Peacock Premium Plus online from your …The way Comcast has handled Peacock is a nightmare. Formerly, I took advantage of Xfinity's discounted access to Peacock. This gave all Xfinity customers (I think) free access to Peacock Premium, the ad-supported tier. I paid $5 extra a month to Comcast to subscribe to Peacock Premium Plus, and ad-free tier.For eligible Xfinity customers, you can link your Xfinity account to your Peacock account through the Peacock application on your X1 or Flex device. Just launch the Peacock application on your device, then either create your brand-new Peacock account or log in to a pre-existing Peacock account to link your Xfinity account.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. ….

The package will provide a significantly discounted collection of Peacock, Netflix, and Apple TV+ regardless of which internet plan they subscribe to. Xfinity offers multiple internet products; its standard plans on the Xfinity Network and its newer NOW Internet packages for just $30 per month.But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible.Since the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already …Jun 27, 2023 · Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages. Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the …Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...3 months ago. Hello, I am a Diamond rewards member who also signed up for Peacock Premium the other day. I had a subscription to Peacock Premium which ended the same day (cancelled the same day as I clicked on the offer). I did not receive an email yesterday so I clicked on the hyperlink to activate service and received the same …Since the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already … Xfinity peacock offer not working, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]